Urban Glam Curves ships anywhere in the United States and to select countries. For security reasons, we do not deliver to an address that differs from the credit card billing address.
All orders are shipped via USPS (United States Postal Service) Tuesday-Saturday. Our shipping department is closed on Sundays and Mondays. Free Shipping/Priority Shipping orders are generally processed within 3 days from the date of purchase, excluding weekends, holidays, and days that we are closed. Orders placed on the weekend, holidays, or any time UGC is closed, will be processed and prepared for shipping on the next business day.
Priority Shipping items should arrive within 4 to 5 business days for shipping within the United States. Arrival times will vary for our international customers. Once your item is shipped, you will receive a tracking number by email. You may track your shipment online through the USPS website. Tracking information may not be available until 24 hours after you receive your tracking number. Please note: the USPS only guarantees arrival and transit times with Express Shipping. Once your item ships, UGC is not responsible for any delays or lost/stolen items.
Express Shipping items are processed and shipped on the same day (Tuesday-Saturday) for orders that are received before 12:00pm EST. Orders received after this time will be processed and shipped on the next business day. Express Shipping orders received when UGC is closed will also be processed and shipped the following business day. Express Shipping items should arrive within 1-2 business days, depending on the area in which you live. You can contact your local post office for estimated timeframes for Express Mail.
If there are unexpected delays in processing or shipping your order, we will contact you by email.
International Shipping items typically arrive within 10 to 21 business days. Customs and duty fees are the responsibility of the customer. UGC cannot provide an estimation of any additional fees that may be incurred, and these fees will not be reimbursed.
Orders over $100 ship USPS Priority Mail for free. (Applies to USA orders only)
USPS Priority Mail (Receive package in 5-7 business days)
USPS Express Mail (Receive package in 1 to 2 business days)
Shipping rates are based on current cost of shipping as set by the USPS and are subject to change.